Frequently Asked Questions
PRODUCT INFORMATION
CreatineMask is a premium skincare product crafted with scientifically proven ingredients to deliver visible anti-aging results. Our unique blend is designed to boost skin hydration, reduce hyperpigmentation, and promote collagen production.
Creatine + Blueberry Clay Mask
1 — Apply mask evenly over skin
2— Wait 5-10 minutes
3— Rinse, pat, dry, glow💆♀️
Creatine + Snail Repair Cream
1 — Cleanse skin
2— Apply mask evenly over face and neck in the morning and night
Yes, CreatineMask is formulated to be suitable for all skin types, including sensitive skin. However, we recommend doing a patch test before using it for the first time.
ORDERING & SHIPPING
You can expect your order to be delivered as follows, depending upon your location: U.S Domestic: 2-5 days, delivered using UPS or DHL. All international: 7-15 days delivered.
In the rare event that your order arrives damaged or is incorrect, please contact our customer support within 48 hours of receiving your order. We'll work quickly to resolve the issue and ensure your satisfaction.
Our customer support team is here to help. You can reach us through the "Contact Us" page on our website, or you can email us directly at contact@creatinemask.com. We're committed to ensuring your order experience is seamless and satisfying.
RETURNS & REFUNDS
We offer a free 60-day return policy. If you're not satisfied with your purchase, you can return it within 60 days of receiving it.
To initiate a return, please contact our customer support team with your order details. We respond to all emails within 24 hours. We'll provide you with instructions on how to return the product and process your refund.
We're confident in the effectiveness of CreatineMask, we offer refunds for opened products within 60 days of purchase. Please see our full refund policy for more details.